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Frequently asked Questions

About Azores

Why visit the Azores?

Airfare prices can vary depending on the time of year. Lower fares tend to be available during low season which is October to March. April to mid-September are considered high season, where rates may see more of an increase.

How to get there?

Airlines such as Azores Airlines and TAP, operate flights to the Azores from every major city in the U.S. & Canada all year around. 4.5 hour direct flights from Boston are available daily.

When is the best time to visit?

To fully enjoy your trip, the best time of the year to visit is Spring and Summer. However, you can still enjoy most activities in the Fall and Winter seasons as well. You also do not have to worry about the large crowds that are here during the Spring and Summer seasons.

How is the climate in the Azores?

The Azores islands have a mild climate without great variations in annual temperature. The average winter temperature is 62°F and the average summer temperature is 75°F. Sea temperatures are also moderate and vary from 63°F in winter to a pleasant 73°F during the summer months.

What is the currency used?

The official currency is the Euro (€).

What are the forms of payment?

Most restaurants, hotels, and car-renting companies accept all major credit cards. However, there are still some smaller restaurants and hostels that may not. Be sure to carry small bills.

Will I be able to use ATMs to withdraw money?

Yes. There are plenty ATMs in the city of São Miguel and at the airport. 

Do mobile phones work on the islands?

Yes. The Azores enjoys great cellphone service.

Do I have to worry with safety issues in Azores?

The Azores is a very safe place with an extremely low crime rate. 

How to make a reservation?

To make a reservation you may contact our contact-center by our email info@atlantivacations.com or fill the booking form in the website.

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Photo by @brandonexplores

About Reservations


Photo by @a_swedish_perspective

How to make a reservation?

You can make all reservations directly on our website, or contact us by phone 401-410-3418 or email at info@atlantivacations.com.

What is the information needed to make a reservation?

We will need the following for your reservations:

  • Arrival and departure dates;
  • Number of adults and children;
  • Services needed;
  • Type of room and occupancy;
  • Complete names of participants (as shown in Passport);
How may I change my reservation?

To change the reservation you will need to contact us directly by phone at 401-410-3418 or by email to info@atlantivacations.com. 

How may I extend my reservation?

To extend you reservation, please contact us directly.

Is it safe to make a reservation in the Internet using my credit card?

All transfers of personal information between the user and the atlantivacations.com are made using the SSL security protocol, which means that the privacy of the information is guaranteed. 

I want to cancel my reservation.

To cancel your reservation please contact us directly. Please note that a canceled reservation could be subject to a penalty.

I need to add/change my flight details to my reservation.

Please contact us directly with your information by phone at 401-410-3418 or by email to info@atlantivacations.com.

Main Questions

Do I need a credit card to make a reservation?

To guarantee your reservation, we will need a valid credit card.

How can I be sure that my reservation was registered?

After the completion of your reservation, you will receive a confirmation e-mail.

When will I be charged?

Your credit card will be charged immediately after your reservation is processed. Depending on what type of reservation you have made, full payment may be required.


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Photo by @hotelsazores

I'm travelling with children. Is it possible to book extra beds/cribs?

Yes. There may be an additional fee per extra bed/crib that is not included in your original total. Please contact us directly for any special requests. 

What is the difference between a Double Room and a Twin Room?

The Double Room has one double bed, while the Twin Room has two single beds.

Are hotel rates per room or per person?

The price shown is per room.

Is breakfast included with the hotel accommodations?

Yes, breakfast will be included with your hotel, but check always in your voucher.


Does the price include taxes?

Yes, the price includes all the taxes.

Does Atlantivacations offer discounts?

We have special promotions and discounts offered frequently. For access to exclusive deals, please check our website or submit your email to be sent promotional updates.


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Azores Airlines


Photo by @azoresairlines

Inflight Entertainment
Let the music flow

Check out our music collection and choose your favorite songs.

Kids entertainment

Kids are always looking for something to do.
We have some ideas to make time fly for them to.

Movies and TV show

How long has it been since you’ve watched a great movie or an episode of your favorite series? Check out our list of contents and make the best out of this time!

How it Works?

1 – Download and install a plugin on your device before your flight.
2 – Connect to the AirAzores_wifi free network.
3 – Click on the “On Board” app and select a movie, tv show or music.
4 – Sit back, relax and enjoy our selection.


Download the app for your device by clicking on the image below


Android smartphone: OS4.4
Iphone / Ipad: iOS9
Laptop: windows 7 / Mac OS 10.9 / Chrome OS
Access to “wifi.azoresairlines.pt“, you will need to install a Flash plugin to watch TV and movies on your laptop. You will receive a prompt to download the plugin (if needed).

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    Contact Us

    USA Office
    400 Franklin St, Bristol, RI 02809, USA

    Azores Office
    Rua de Sao Bento Menni, nº 5, 3º Esq. Norte
    São José, Ponta Delgada
    Acores 9500-786

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